At Tickets Terminal, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services, including flight, rail, bus bookings, travel packages, and visa services.
By accessing or using our services, you agree to this Privacy Policy. If you do not agree, please refrain from using our services.
1. Information We Collect
We may collect the following types of personal and non-personal information:
a) Personal Information
- • Name, contact details (phone number, email address, mailing address).
- • Government-issued identification (passport, Aadhaar, PAN, etc.) for travel and visa services.
- • Payment information (credit/debit card details, UPI, bank account details).
- • Travel preferences and history.
- • Details required for visa processing, including employment and financial information.
b) Non-Personal Information
- • IP address, browser type, operating system.
- • Usage data, including interaction with our website and services.
2. How We Use Your Information
We use the collected information to:
- • Facilitate bookings for flights, rail, and bus services.
- • Process travel packages and visa applications.
- • Communicate booking confirmations, itinerary details, and updates.
- • Respond to customer queries and provide support.
- • Comply with legal requirements and prevent fraud.
- • Improve and personalize our website and services.
3. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your data under the following circumstances:
- • With Service Providers: Airlines, railways, bus operators, hotels, visa authorities, and payment processors to complete your bookings.
- • With Regulatory Authorities: When required by law or to comply with government regulations (e.g., for visa and tax compliance).
- • With Third-Party Tools: Analytics and advertising platforms to improve user experience and marketing efforts (ensuring compliance with data protection laws).
4. Data Security
We implement industry-standard security measures to protect your information, including encryption, firewalls, and secure servers. While we strive to protect your data, no system can be 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience, analyze site traffic, and improve our services. You can manage your cookie preferences through your browser settings.
6. Your Rights
As per applicable data protection laws, you have the following rights:
• Access your personal data held by us.
• Request correction or deletion of inaccurate or outdated data.
• Withdraw consent for data processing (where applicable).
• Lodge complaints with data protection authorities.
To exercise these rights, please contact us at: contact@ticketsterminal.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
8. Children’s Privacy
Our services are not directed toward individuals under 18 years of age. We do not knowingly collect information from minors without parental consent.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with a revised “Effective Date.”
10. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us
This Privacy Policy complies with the Indian IT Act 2000 and the General Data Protection Regulation (GDPR) for applicable users.